Marketplace fees keep rising
Commission, service fees, free-shipping programmes and ads keep adding up, and every increase comes out of your margin.
Online shop · Payments · Shipping · Points
OITO builds your shop website, then handles payment, shipping and points on every order. The customer data belongs to you.
9:41
Kurma Barokah
Keranjang · 2
Kurma Ajwa Madinah 500g
Rp 169.000
Stok 40
Tambah ke keranjangCheckout
Rp 347.600
Poin Sari
+347
Works with
The problem
Even buyers who already come back on their own still cost you a commission, every time they buy.
Commission, service fees, free-shipping programmes and ads keep adding up, and every increase comes out of your margin.
When an item sells on a marketplace, you rarely know who bought it or what else they buy. To you, the buyer is a name on a shipping label.
Shoppers hold a separate points balance at every shop. Many points expire unused, so the loyalty programme costs margin without bringing buyers back.
POS, payments, CDP and CRM are bought separately and stitched together. Analysis sits in one system and action in another, so neither gets used much.
Product
All seven write to the same customer record, so data from one part is used by the others straight away.
A shop website with catalogue, stock and checkout. Your products are imported from the marketplace.
The buyer pays once. A licensed payment provider holds the funds in escrow and releases them to you three days after delivery, or when the buyer confirms.
Courier rates appear at checkout. You book the courier in one click, tracking updates arrive on their own, and shipping cashback is calculated for you.
Buyers earn 1 point per Rp 1.000 when funds are released. The balance belongs to the buyer, and you choose whether it works only in your shop or across the network.
Messages from every channel land in one inbox under one customer. Replies go out on the channel the message came in on.
Buyers order by chat on your number. The assistant answers from your stock and hands the chat to your team when needed.
What each customer buys, how often, and what they are worth to your shop.
See it in action
The buyer can see where the money is, and you can see the funds being held. A licensed payment provider holds the funds. OITO never holds buyer money.
Kurma Barokah
Merchant
Orders / #8f3c21bc
Order #8f3c21bc
Sari Kusuma · 18 Sep 2026, 09.18 · QRIS
Perjalanan dana
Pembeli membayar Rp 347.600
Ditahan, belum bisa dipakai
Barang diterima
Cair ke rekening toko
Rincian
The buyer picks a courier before paying. Your order already holds the shipment, the tracking number and the cashback cost.
Kurma Barokah
Pengiriman · #8f3c21bc
Buyers carry one balance to every shop in the network. You decide where points can be redeemed and how many points you give.
Kurma Barokah
Settings / Loyalty
As soon as your team replies, the bot stops answering in that conversation. If the team is silent for an hour while the customer keeps writing, the bot answers again.
Kurma Barokah
Conversations · 34 thread
Groups come from what customers actually bought, and each group can get a campaign in one click.
Kurma Barokah
Customers · 187 pembeli
How it works
We build your shop website from your marketplace catalogue.
Stock and shipping rates show at checkout on their own.
A licensed payment provider holds the money, not OITO.
Book the courier in one click. The tracking number and status come in on their own.
The money reaches your bank account. The buyer earns points.
Send WhatsApp promos to customers who haven't bought in a while.
Buyers can also order by chat on your number. The assistant answers from the same stock, and your team can take over at any time.
OITO never holds buyers' money and never sells your customer list.
Pricing
You do not have to leave the marketplaces. Move the buyers who already come back on their own to your shop website, and stop paying commission on them.
On OITO, that buyer's number, basket and points balance belong to you. We work out OITO's fee with you in the demo.
Paid to the marketplace
Rp 6 million
per month · Rp 72 million per year
Get started
No developers. You send your catalogue and logo, we set up your shop website.
Import from a marketplace or a spreadsheet. Prices, stock, photos and variants come across.
We put your catalogue on a shop website with your logo. Buyers can start shopping.
Your bank account for payouts, your pickup address for couriers, and your preferred courier as the default.
Scan a QR code with the number your customers already message, then set how the assistant talks. Your team watches its first conversations.
FAQ
Every merchant asks these in the first meeting.
No, and you shouldn't. Keep selling there so new buyers can find you. OITO is for returning buyers, the ones you still pay commission on every time they buy.
Yours. The name, phone number, purchase history and the export button all sit in your shop. We never sell your list, and the network never shows a buyer's name or a competing shop.
The quick QR connection can get a number banned. That is why OITO also supports the official Meta connection, and you can move a number over without losing conversations or contacts.
Export everything, customers, orders, conversations and points balances, as files you can open. We do not hold your data back.
No. A licensed payment provider holds the buyer's funds until the item arrives, then releases them to your shop's account automatically. OITO never holds buyer money.
We work it out with you in the demo, based on your volume and channels. Every capability is on one bill.
Still have questions?
Ask on WhatsApp