Online shop · Payments · Shipping · Points

Repeat buyers, without the marketplace cut.

OITO builds your shop website, then handles payment, shipping and points on every order. The customer data belongs to you.

  • Live in a week
  • Your own shop website
  • No developers

9:41

Kurma Barokah

Keranjang · 2

Kurma Ajwa Madinah 500g

Rp 169.000

Stok 40

Tambah ke keranjang

Checkout

Ajwa 500g ×2
Rp 338.000
Ongkir · Reguler
Rp 12.000
Cashback
−Rp 2.400
Total
Rp 347.600
Bayar Rp 347.600
Dana ditahan

Rp 347.600

Poin Sari

+347

Works with

  • WhatsApp
  • Instagram · soon
  • Messenger · soon
  • Web chat
  • Licensed payments
  • National couriers
  • Marketplace import

The problem

Fees rising, data locked away, points scattered.

Even buyers who already come back on their own still cost you a commission, every time they buy.

Marketplace fees keep rising

Commission, service fees, free-shipping programmes and ads keep adding up, and every increase comes out of your margin.

Customer data stays locked away

When an item sells on a marketplace, you rarely know who bought it or what else they buy. To you, the buyer is a name on a shipping label.

Points are scattered and expire

Shoppers hold a separate points balance at every shop. Many points expire unused, so the loyalty programme costs margin without bringing buyers back.

Systems that don't connect

POS, payments, CDP and CRM are bought separately and stitched together. Analysis sits in one system and action in another, so neither gets used much.

Product

Seven capabilities, one system.

All seven write to the same customer record, so data from one part is used by the others straight away.

Online shop

A shop website with catalogue, stock and checkout. Your products are imported from the marketplace.

Available

Checkout & funds held

The buyer pays once. A licensed payment provider holds the funds in escrow and releases them to you three days after delivery, or when the buyer confirms.

Available

Shipping & 3PL

Courier rates appear at checkout. You book the courier in one click, tracking updates arrive on their own, and shipping cashback is calculated for you.

Available

Points

Buyers earn 1 point per Rp 1.000 when funds are released. The balance belongs to the buyer, and you choose whether it works only in your shop or across the network.

Available

Omnichannel CRM

Messages from every channel land in one inbox under one customer. Replies go out on the channel the message came in on.

Available

WhatsApp assistant

Buyers order by chat on your number. The assistant answers from your stock and hands the chat to your team when needed.

AvailableAdd-on

Customer insight

What each customer buys, how often, and what they are worth to your shop.

Coming soon
  1. Shop built
  2. Buyer shops
  3. Buyer pays
  4. Ship
  5. Delivered
  6. Buyer returns
See how it works →

See it in action

From the first order to the payout.

Buyer funds are held, then released to your account automatically.

The buyer can see where the money is, and you can see the funds being held. A licensed payment provider holds the funds. OITO never holds buyer money.

Order #8f3c21bc

Sari Kusuma · QRIS

Dana ditahan
  1. Pembeli membayar Rp 347.600

  2. Ditahan, belum bisa dipakai

  3. Barang diterima

  4. Cair ke rekening toko

1 / 5

How it works

We build your online shop, then handle every order.

  1. Shop built

    We build your shop website from your marketplace catalogue.

  2. Buyer shops

    Stock and shipping rates show at checkout on their own.

  3. Buyer pays

    A licensed payment provider holds the money, not OITO.

  4. Ship

    Book the courier in one click. The tracking number and status come in on their own.

  5. Delivered

    The money reaches your bank account. The buyer earns points.

  6. Buyer returns

    Send WhatsApp promos to customers who haven't bought in a while.

What you do

  • Send your logo and catalogue
  • Pack the order
  • Choose when promos go out
  • OITO does the rest.
Add-on

WhatsApp assistant

Buyers can also order by chat on your number. The assistant answers from the same stock, and your team can take over at any time.

OITO never holds buyers' money and never sells your customer list.

Pricing

Returning buyers still cost you commission.

You do not have to leave the marketplaces. Move the buyers who already come back on their own to your shop website, and stop paying commission on them.

Costs per marketplace order

  • Platform commission
  • Free-shipping programme
  • Promos & vouchers
  • Ads

On OITO, that buyer's number, basket and points balance belong to you. We work out OITO's fee with you in the demo.

How much commission do you pay on repeat buyers?

Rpmillion
%

Paid to the marketplace

Rp 6 million

per month · Rp 72 million per year

Go through these numbers in a demo

Get started

Live in a week.

No developers. You send your catalogue and logo, we set up your shop website.

  1. Bring your catalogue

    Import from a marketplace or a spreadsheet. Prices, stock, photos and variants come across.

    Day one
  2. Your shop website goes live

    We put your catalogue on a shop website with your logo. Buyers can start shopping.

    Within a week
  3. Set up payouts

    Your bank account for payouts, your pickup address for couriers, and your preferred courier as the default.

    Day one
  4. WhatsApp assistant

    Scan a QR code with the number your customers already message, then set how the assistant talks. Your team watches its first conversations.

    Add-on
Book a demo

FAQ

The questions you're about to ask.

Every merchant asks these in the first meeting.

  • No, and you shouldn't. Keep selling there so new buyers can find you. OITO is for returning buyers, the ones you still pay commission on every time they buy.

  • Yours. The name, phone number, purchase history and the export button all sit in your shop. We never sell your list, and the network never shows a buyer's name or a competing shop.

  • The quick QR connection can get a number banned. That is why OITO also supports the official Meta connection, and you can move a number over without losing conversations or contacts.

  • Export everything, customers, orders, conversations and points balances, as files you can open. We do not hold your data back.

  • No. A licensed payment provider holds the buyer's funds until the item arrives, then releases them to your shop's account automatically. OITO never holds buyer money.

  • We work it out with you in the demo, based on your volume and channels. Every capability is on one bill.

Still have questions?

Ask on WhatsApp

Your first sale through OITO happens on your own website.

Emailinfo@metatech.id